Hello, madam. I hope you are doing well. Ma’am, I want to inform you that one of our machines stopped working this morning. When engineers examine the machine, they know one part is out of order. As the machine was imported from the UK, its parts are unavailable in our country. We have ordered the spare part. The company will get it back in a week. Unfortunately, the unit will remain closed until the machine is repaired. Therefore, we are sorry that there will be a delay in the production of your order. We are sorry once again.
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#2
Hi sir, how are you? We want to inform you that we are cancelling the order because of the delay in the production of items. It is because there are some issues between the two CEOs of the company. They want to divide the shares. One of the parties wants to close the unit. Therefore, in this situation, it is not possible to continue production. Thus, we are sorry for the delay in production. We will contact you as soon as the matter is resolved. We are waiting for your reply.
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#3
Sir, I would like to inform you that there will be a delay in the production of your order. It is because today, the CEO’s wife died. For this reason, the company will be off for two days. Therefore, I am sorry for the delay you are experiencing with the delivery. Hope you will understand and cooperate with us. I am sad that you experienced a waste of time and inconvenience. I hope you will understand the problem and cooperate with us. I appreciate any help you can provide. Kindly reply to us.
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#4
Hello, I hope you are doing well. Sir, I received your message regarding the production of the goods you ordered us. I was about to write to you that there will be a delay in production. This is because our operational manager had an accident the day before yesterday. He knows all SOPs, and workers work accordingly. He was in the hospital. For that reason, there was a delay in production. He is on duty today and has started work again. Your goods will be ready in three to four days. Sorry for the delay. Kindly accept our apology and reply to this letter.
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#5
Hi sir, how are you? Sir, I want to inform you that there is a delay in the project. The reason behind this is the strike of workers. They want a salary increment, but management cannot agree with their demands. Therefore, no workers are at work these days, and the unit is entirely off. We are sorry for the delay. We hope workers will cooperate so that the production unit will start again. I hope you wait for your shipment and will not cancel the order. I am waiting for your reply.
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