It is not easy to take your business to closure. However, sometimes you are left with no other choice. Whether you are closing your business temporarily or permanently, no matter what the reasons are, you must always consider several factors. Writing a letter to your beloved customers and clients is one of the primary steps you must take.
What is a letter of temporary business closure due to Disease
This is a formal letter to the customers and clients to announce that the business will be temporarily closed due to a disease.
What is the purpose of this letter?
Whether you are operating a small size business or a large enterprise, there are lots of people associated with your decision to close down the business. You cannot be indifferent to all those people if you want to return to the market with the same rigor and passion. Writing a letter will let them know that the business will hibernate for a while, and they should be prepared for the closure.
Who should write the letter to inform about the hibernation?
When a business owner takes this crucial decision to close the operations, he must reconsider all those impacted people. Most commonly, this letter is written to:
Customers:
They are the people who have to make purchases, and they need to know that the business will no longer be open for business.
Suppliers:
Suppliers should know they don’t need to deliver products to a company moving towards a shutdown. This way, they don’t waste their money.
Employees:
Employees are the most important people to be informed of as they are highly impacted. This letter lets them know what is going to happen to them. Even if they are going to get laid off, they can prepare themselves for the future.
How should the closure news be communicated?
There should be an appropriate tone in which this letter should be written to communicate the shutdown news. Follow the things to be kept in mind while writing this letter:
Inform about the termination of services temporarily:
As soon as you start the letter, inform the reader that the business operations will be suspended. Make sure you don’t forget to tell people that you are closing temporarily due to a pandemic.
Discuss the reason:
Inform the reader that the reason is the pandemic. Write this part of the letter positively by letting the reader know you don’t want people to contract the disease and take a step forward to prevent it from spreading.
Discuss the scenario:
It is important to let the reader know that it was not an easy decision. However, you do not want to compromise anyone’s health. Tell the reader you will return once things are in control since you care for your customers and employees. This way, you will be able to convey a positive message even when you share sad news.
Read the sample letter given below to help yourself better understand the format and the content.
Sample letters:
#1
We regret to inform our valued customers that our XYZ store will be temporarily closed from (date) to (date) due to a viral flu outbreak that has infected many staff members. This decision has been made to prevent further spread of the disease.
We greatly value the safety of all our clients. We want to ensure the disease is completely controlled before re-opening the store. In the meantime, you can visit our website and enjoy our products. Our online delivery service will continue.
Thank you for your understanding and support.
#2
We want to notify you that due to the spread of the XYZ virus in our region, our operations will be suspended from (date) till further notice. This decision has been made following the government’s directives for the safety of all citizens.
Please be informed that all our offices will be closed during this time. You may reach out with your queries and concerns through our helpline at [X]. You may also visit our website for further updates.
We sincerely apologize to all clients for the inconvenience. However, your safety is our top priority at the moment. We would appreciate your understanding and cooperation.
#3
Dear employees,
We are regretful to announce that we are moving our company, ABC Enterprises, towards temporary closure due to [X]. This decision has been taken in an attempt to curtail the spread of [X].
We understand that this is a testing time for all of us. However, together, we can easily move out of this time. Considering the current situation of the [X] in the country, we have made this difficult decision. We care for the health and safety of our staff, and we don’t want anyone to fall prey to this [X].
We will not lay off our employees, but we will be operating the business online. You will receive the company’s notice for virtual operations. Thank you so much for your cooperation.
Regards,
Name of the manager.
File: Word (.docx) Size 23 KB
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