Mistakes can be made by anyone either intentionally or unintentionally, but the good thing is that you not only take responsibility for what you have done by readily accepting your mistake but also go for an apology. Making an apology not only makes you good in the eyes of others but it also makes them feel that you value them as an important part of your life.
In our daily life, we come across many people some of which you know very well and some you barely know about. In both cases, if you somehow become a reason for hurting the other, you should apologize for your act of hurting the person by saying sorry. This is an act that is accepted in routine matters but in organizations, it is not the case.
While working in an organization if you somehow commit a mistake that has hurt the other person’s sentiments you need to give a written apology for that depending upon the seriousness of the mistake done by you. This apology is duly written in a letter known as the Letter of Apology.
The letter of apology is written by an employee to his employer for his mistake that has hurt his employer. In the letter, the employee accepts his mistake and then apologizes for the same. The letter should be written in a very polite tone as you are at fault thus apologizing for your mistake. Your selection of words should be such that it makes the employer realize that you are accepting your mistake sincerely and value your relationship with your employer by apologizing to him.
Through an apology letter, an employee takes the first step towards resolving issues between him and his employer to make things work better in the future for both. The employee should avoid giving baseless excuses for his mistake.
Sample letters
#1
I want to sincerely apologize for the recent misunderstanding regarding the deadline for the XYZ project. I mistakenly believed that the final submission was due on September 15, rather than September 10. I deeply regret the delay in the project’s completion and the subsequent inconvenience it has caused to the company.
I take full responsibility for the mix-up. I should have verified the correct submission date. I request you to give me another chance. I shall be more careful in the future and will try my best to avoid such misunderstandings. Please do let me know if there is anything more I can do to rectify my mistake.
Thank you for your understanding and cooperation.
#2
I am writing to formally apologize for sending the wrong price quotes to the client yesterday. I assure you that this was not due to a careless attitude or negligence. I misunderstood the details due to the lack of communication with the client. Please accept my sincere apologies for the inconvenience.
I have also sent an apology letter along with the correct price quotes to the client. In the future, I shall be more careful about such matters.
Thank you for your understanding.
#3
Mr. Green
Manager accounts
ABC Bank.
Mr. Harold
Assistant Manager
ABC Bank.
Dated: 24th October 20XX
Subject: Apology for [X]
Dear Mr. Green,
Sir with due respect I sincerely apologize to you for having misunderstood you. I had great hope that this time you would make me the project head and this was exactly what you had decided but unfortunately, I misunderstood you and thought that you had chosen James for the project lead instead. This misunderstanding led me to speak indecently with you for which I am sincerely sorry to you. I know that I should have calculated out the facts first then I should have reacted to it, but this was not the case.
Through this letter, I offer you my sincere apology for my misbehavior with you. You have been a great leader to me all this time and I wish to learn more from you in the future as well. I know that my behavior would certainly have upset you which I understand is quite normal for anyone.
Once again I am sorry for my mistake. I assure you that in the future I will not cause any problems for you. Please accept my apology.
Yours Sincerely,
Mr. Harold
Assistant Manager
ABC Bank.
File: Word (.docx) 2007+ and iPad
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