Letters

There comes a situation in a business when a customer sends an extra payment to a business. The situation of overpayment is handled by many businesses by informing their customers about the overpayment. Writing this letter not only saves the money of the customer but it also makes the relationship between the business and customer stronger. What to do in case of overpayment? There are different ways to deal with the overpayment. You can either credit the extra paid money in the account of the customer or refund the customer. It depends on customer whether he wants to be refunded…

Punitive measures are taken in almost every organization. An organization takes these measures against those people or companies who don’t act according to the terms which have been agreed upon by both. The non-serious behavior of a client in some cases prompts the company to take punitive actions against him. The punitive actions may include different types of punishments such as cancellation of the agreement, suspending the account of the client and a lot more. No matter which type of punitive action you want to take, writing an announcement letter to the client to let him know about the punitive…

1- Letter to the professor to exclude grade of an assignment In order to pass and advance in schools and universities, students need to have grades above a certain percentage. These grades are created by analyzing the student’s projects and presentation marks, class participation activities, assignment marks and the finals. Students can also gain extra points to raise their grades by completing extra assignments. Below is a sample letter: I am writing this letter to request for exclusion of ‘Assignment Name’ grade from my total grade. This is because when we were given the assignment, I was dealing with health…

#1 In order to maintain a healthy relationship between an employee and employer, they both need to have an understanding of each other. The employee must show respect to his employer and not display bad behavior at work. If such an incident occurs, the employee should apologize to his employer. Below is a sample apology letter from the employee to their employer. Apology letter for bad behavior with the boss I would like to apologize for displaying bad behavior in front of you on ‘Date and Day’. There were some issues regarding the work assigned to my team, during which…

An employee clearance letter indicates that an employee has been cleared of all dues and can leave the organization. An employee clearance letter is different than an employee clearance certificate. This letter is issued to the employee on request. Usually, an employee clearance letter is required for a specific purpose. For example, an employee transferring from one division or one region to another may require an employee clearance letter from the previous division or region. An example would be a physician or a health specialist who wants to practice in another hospital or clinic. To practice in another hospital, they…

A letter of dissatisfaction is written to the immediate supervisor or HR department or both and indicates an employee’s lack of satisfaction with the salary earned for services delivered. When an employee feels overworked or under-compensated for their work, they often feel demotivated at work and this can have a negative impact on employee’s productivity and ultimately delay an organization from achieving its goals. Furthermore, employee demotivation and dissatisfaction can also increase the turnover rate of an organization. A high turnover rate is costly both in terms of productivity and the time taken to train new employees. When employee morale…

What is a salary dispute letter? Every organization has a human resources (HR) unit that handles all matters relating to the employees –their performance, work satisfaction, holidays, promotions and bonuses. Matters relating to wages and salaries are also handled by the HR department. If an employee wants to make a request, raise an issue, make a claim or bring any conflict to notice, they must report to their immediate boss and the HR department. The HR department will then try to resolve the issue and maintain employee satisfaction levels. Of the many issues that HR might face, salary disputes are…

What is an escalation letter? An escalation letter is a process through which customer’s complaints or concerns are forwarded to the senior management team or the employees in charge of initiating the related process in an organization. These complaints/concern letters and emails are usually sent by customers to comment and complain about the quality of the goods and services provided to them. For example, a customer who experienced misconduct at a store may write a formal email or letter to the store supervisor, complaining about the incident. There may be different reasons the senior management of an organization may receive…

The employee is entitled to a salary set in his contract. It is the employer’s responsibility to issue the salary on time; however, sometimes the salary is not received by the employee, and he has to make a formal request to his employer for the release of his salary. This application is usually addressed to the Human Resources department or the Finance department (depending on which department is responsible for the release of the salary in an organization), in which the employee requests that the concerned department credit his salary. The application or letter for salary release is usually written…

People often execute unprofessional behavior and when it comes to the workplace, employers usually do not and cannot tolerate the unprofessional behavior of the employees as this directly affects the productivity of the company. There are certain standards and demeanor set by company policies for the employees to follow. However, when employees do not perform and behave according to those standards, management is forced to take action against them in order to set an example for all the employees that such behavior cannot be ignored. This also helps in creating a culture of professionalism in the organization where employees know…

If for any reason you have to excuse yourself from work, you must formally inform your immediate boss. Usually, you inform your boss through an email or a written letter. Whether you are working in a small organization or a large one, your work output is related to someone else’s work in one way or another. An organization is a team and each person’s responsibilities are connected to another’s. An excuse letter is a polite way to inform those depending on you that you will not be available for work on a specified day. This helps others in the workplace…

Being human and being influenced by factors, such as culture, affect the behavior of employees at an organization. One such behavior which is not and should not be tolerated is the irresponsible behavior of an employee at work. Depending on the severity of such behavior, organizations often take immediate action to rectify the situation. Irresponsible behavior at work entails non-fulfillment of responsibilities, being non-responsive, causing delays, being responsible for creating unsafe conditions for other employees, etc. There could be many examples of irresponsible behaviors an employee may execute. For instance, if a manager is responsible for training his subordinates to…

An organization expects its employees to perform. An employee’s productivity affects the overall performance of the company. There are different standards of companies in regard to measurement of performance. It could range from target-meeting to bringing in new clientage. As far as the sales department is concerned, companies pay special attention to its productivity as sales bring in direct revenues. If a sales manager or sales department is underperforming, the company will suffer. However, initially, the employer tries to avoid punitive actions and tries to resolve the issue through a formal letter addressed to the sales manager. The underperformance of…

There are specific standards and targets of work performance expected from an employee. Poor work performance may entail a failure to meet targets, inability to meet deadlines, execution of rude or irresponsible behavior, absenteeism, etc. If an employee is underperforming or performs poorly over time, a company must act. However, companies usually avoid taking serious punitive actions and choose to seek counseling first to rectify the situation. Initially, verbal counseling or counseling sessions are arranged by supervisors, but if that does not produce fruitful results, a formal counseling letter for poor work performance is issued. The reasons behind the issuance…

The billing system is a complex process in which a combination of software and hardware receive details and information regarding service usage. The system analyses the information according to individual customers and accounts. The invoices are produced for these accounts and reports are created for the management. Through this system, customer accounts are provided with payments. What are different billing procedures? Generally, there are two types of billing systems, pre-billing system, and post-billing system. The pre-billing system, after inventory and credits checks, immediately creates invoices when an order is placed. This system is usually used when there are no time intervals…

An invoice is a documentation receipt generated during a business transaction. A seller issues this invoice to their customer. The invoice lists the products, the number of products, and the prices at which the products are being sold. Invoices for services indicate the type of work assigned, the number of hours worked and the number of days spent. If an employee worked extra hours or on holidays the information is also mentioned separately. How to request an invoice from the supplier/vendor? A written letter or an email is sent to the supplier/vendor, requesting the invoice. The letter consists of a…

An invoice correction letter is like an apology letter addressed to a client in which an organization or product/service provider apologizes to a client about making a mistake in the invoice. In day-to-day operations, businesses focus on error minimization by hiring expert employees or automating the whole system. In the former choice, the probability of human errors cannot be an optimal zero, while in the latter case. However, human error is minimized, and machine errors, such as system failures, etc., are parallel to the business operations. Therefore, invoice mistakes are common, and corrections must be made to satisfy and keep…

Insubordination at work is intentional or willful disobedience to an authorized person. If an employee refuses to obey an employer’s lawful, reasonable, and practical request, it is considered insubordination. This disobedience and disrespectful behavior toward the employer can result in disciplinary action against the employee, and in serious cases, it may end in termination. The order by a supervisor/employer may take one of the following forms: An employee is held responsible for insubordination if he/she verbally refuses to obey the order, perform the task, or delay the work for a long period. In addition, any kind of verbal disrespect, such…

What do you think a company or organization expects from a person when it hires them? Performance and output are the answer. An organization would reach the plinth of success only if each person involved is ‘performing.’ Performance is a very broad term with a prodigious meaning. It includes all the details and aspects related to an organization, and it varies from one organization to another. Achievement of a given target is very important, and it is considered while evaluating performance. Every employee’s work is observed, and if there are repeated cases of underperformance, a warning letter for poor performance…

Letters for misconduct are warning letters issued to employees or students for display of unacceptable behavior. Behaving rudely with coworkers or students, displaying violent behavior, bullying, and harassing coworkers are all included in the list of unacceptable behaviors in most environments. Other than the above-mentioned situations, working under the influence of liquor or any other kind of substance, neglecting pending tasks such as school work or official work, arriving late to school or the workplace, or taking leaves without informing the school or organization are all categorized as misconduct. Institutions issue warning letters in case of misconduct. This is the…

A salary increment letter is a letter of request written by an employee. In this letter, an employee addresses the Human Resource Department or the employer highlights his achievements, performance, and hard work, and explains why he deserves a raise. If an employee has not been given a salary raise over a long period, he can write this letter and request the raise. In addition, after the end of the financial year, when the performances of employees are evaluated in terms of target achievement, hard work, and punctuality among other things, the employees with good performances expect an increment and…