Nowadays, online shopping is at its peak as it is the coolest and easiest way of shopping by which the customers purchase the products they desire by sitting at home.
It saves time and people can view the stuff they desire and get their products delivered to their doorstep instantly. But still, some people prefer to shop the products from the market. Although, it consumes energy and time they like to shop this way.
After purchasing the product, if you find any defect in it then being a customer, you have the right to claim such defect. Some companies give a warranty on the product so you can claim if any defect occurs in that specific duration of the warranty.
Likewise, if any product delivered to your home door gets damaged during shipping or for any other reason you can claim to get the product changed or get the money back as per the company policy. The defective product claim form can help you to do so.
What does a claim form include?
A company can send the claim form to the manufacturer. The form covers all the aspects regarding the customer claiming that the product is defective and includes the date of purchase and the claimed defect.
All companies wish to provide high-quality products to their valuable customer to gain optimum customer satisfaction and boost their business. However, delivering any defective product or the gradual defect of the product while being within the warranty period may give a feel to the customer that the product purchased was of low quality.
The defective product claim form allows the customer to claim and replace the product or get it repaired free of cost from the company. In this competitive market, the defect claim form is of great importance and facility for the customers.
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