It is very common to see errors in the bank statement of the credit card you are using. This happens due to many technical faults or sometimes because information is not provided to the bank’s system in time. People are advised to go through their bank statements thoroughly at the end of every month to be sure that there is no error in the transactions carried out to and from their accounts.
What is a dispute letter?
A dispute letter is a formal letter written to the credit card company’s authorities to inform them about inaccuracies in the credit report and bank statement.
Why is it important to write a dispute letter?
In the business world, there is a proper to communicate your problems to others. The most appropriate way to communicate is to write a letter about the issue you want resolved. Hence, you should write a dispute letter considering the importance of conveying your problem.
When you write a dispute letter, you ensure that your issue will be resolved by the credit card company as soon as possible. The dispute letter also becomes tangible proof that you have conveyed the problem with the supporting documents and deserve compensation for the loss. If the company does not heed your request or problem, you can take legal action using the dispute letter as proof.
When you dispute the error, you actually exercise your legal rights, and this is the best way to protect your rights and money. Hence, never ignore disputing the error whenever you see one.
When to write the dispute letter to the credit card company?
Writing a dispute letter is important. However, knowing when to write this letter is even more important. If you write this letter in the most appropriate situation, you use the dispute letter best. Below are some scenarios in which you can dispute the problem you have faced due to the credit card company.
- When there are billing errors:
A credit card company sends the credit card bill at the end of every month. Sometimes, the bill is more than the actual amount. If this happens, you should dispute the billing errors.
- When there are unnecessary charges:
Sometimes, the credit card company deducts different charges from our balance and then shows these charges in our credit report. You should dispute the charges if we feel that they are not authorized.
- When you have not received the product you purchased
With the help of a credit card, sometimes we make an advance payment. Oftentimes, we don’t receive the product, but the money is deducted from our account. When this happens, we can ask the credit card company to either send us our money back or make it possible for the product we have purchased to reach us.
- When there are errors in credit card report:
The report shows many other types of errors. You should not tolerate any error, whether in the amount you have spent or in any other area. Dispute the issue and resolve it.
Sample Letter
Date of writing the letter:
Name of the sender
Address of the sender
Account number of senders
Respect Sir/madam,
I am writing this dispute letter because I have seen an error in the amount in my account. The error is $100. This amount is not correct because I canceled the order that I placed online using my credit card, and the merchant told me that he had also canceled the order, and no transaction had been carried out. However, the money did not return to my account, and therefore, an incorrect amount is being shown.
I am enclosing the required documents with this letter that you will find helpful in determining how they support my claim.
I request that you correct the error in the amount as soon as possible.
Regards,
Name of the sender
File: Word (.docx) 2007+ and iPad
Size 28 Kb
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