Goods Unsatisfactory Quality Complaint Letter

Goods Unsatisfactory Quality Complaint Letter

Letters Kate

It is common for a company to receive products from suppliers. Every organization has its procedure for dealing with suppliers, and the quality of the product they demand also varies from company to company. Sometimes, the company receives products that are not up to its expectations. This can lead to many problems, so the company immediately informs the vendor about the lousy quality. Some companies write complaint letters to vendors about poor quality.

What is an unsatisfactory quality complaint letter?

If you have received substandard products and want to object to this quality, you can write a letter stating a grievance. People mainly write complaint letters because they want vendors to know that the poor quality has been identified and is unacceptable at any cost.

What is the purpose?

Some vendors try to play the trick on their customers and sell products that aren’t of good quality. When they receive the letter of objection, it becomes clear that you can distinguish between two products with a difference in quality. In addition, the seller also knows that sending poor-quality products will never work as they will have to replace them anyway.

What components should be included?

Writing a letter of grievance with the right type of content and quality is essential. Read the vital points given below:

Discuss the quality:

The word ‘’poor quality’’ is subjective, and you may be unable to explain what you are trying to imply when referring to the bad quality of merchandise you have received. Clearly state what you did not like about the products and what made you decide that the actual issue is the quality.

To emphasize your point further, tell the reader that the merchandise has been tested and inspected by the quality assurance team. This will add more weight to your claim.

Tell me what you want:

In the letter, mention that you want the products returned so that the reader can replace them with new and better items. This will give a clear message to the supplier that he will have to replace the products if they don’t meet the quality standards.

Mention repercussions for repetition:

Since you don’t want to receive such products again, tell the reader that you have a strict policy not to entertain such items in future. Also, describe what you can do if the same thing happens again.

Sample complaint letter:

Date:

Name of the supplier:

Name of the supplier’s company.
[Address]

Subject: Goods unsatisfactory complaint about [XYZ]

Dear Mr. ABC,

This letter is to complain about the poor quality of the products received by the company lately. The quality assurance department thoroughly inspected the products that you delivered to the company last week. The inspection was carried out by our senior analysts, who are experts and licensed.

I regretfully want to mention that the products you delivered to us have not met the quality standards. Due to this, our quality assurance officers have rejected the products. Based on the results obtained from the quality assurance department, the company has decided to return the products to you.

In addition, we request that you send us high-quality products that easily meet our company’s specifications and demands. We hope that you will replace all the substandard items with high-quality items, as this will be a clear demonstration of the honesty and integrity that everyone is supposed to show in the business world.

I hope that you will take strict action against those responsible for this and bring shame to your company’s name. Furthermore, please send us the required products as directed and of desirable quality so we don’t face any further inconvenience. We are expecting a quick response from your side.

Goods Unsatisfactory Quality Complaint Letter

File: Word (.docx) 7 iPad
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