Sometimes, it may happen that you receive an invoice or bill, and it contains errors. These errors may be because of some mechanical failure or some misinformation. In order to correct the errors and adjust the bills, you have to write a letter.
When you write a letter, you ask the company to remove the errors and adjust the bill professionally. It is more likely that the organization will hear you out rapidly and professionally. Moreover, it will also become a token of your proof that you have addressed the issue.
Follow the given guidelines if you have errors in your bill and want to write a letter for its adjustment;
- Write Immediately: If your bill contains errors, do not waste any time. Take action immediately to address this issue, or you will be late.
- Professional Letter Format: Write the letter in a professional letter format.
- Provide Necessary Details: Mention all the necessary details about your bill. This may include the date, amount of transactions, total billing, and difference in billing. In short, mention anything that sounds important to you in the letter. It will remove any confusion that might happen.
- Be Polite: Since this is a request letter, your tone should be courteous and polite. You should not seem to be demanding or threatening the organization.
- Tell about Errors: This is the main part of the letter. Carefully mention the billing errors in this section, making sure you do not leave out any important details.
- Ask for Correction: Once you have addressed the bill’s errors, you will request that the company correct them. Provide the correct information about the bill(s) for the counterpart of errors. You may also ask for additional information about the bill in the last paragraphs.
- Attach Required Documents: It is important to attach the required documents, such as photocopies of the bill, for the error correction process. Do not attach original documents.
- Ask for Help: End the letter by asking the reader to help you.
Sample Letter for Bill Adjustment
[Sender’s Name]
[Sender’s Address]
[State, ZIP Code]
[Letter Date]
[Recipient’s Name]
[Recipient’s Address]
[State, ZIP Code]
Subject: Summarizes the Intention of the Letter, usually bold – optional
Dear [Recipient’s Name],
I ordered household items from your online website yesterday. I received the package, but the billing prices are different from the prices that were mentioned on the website. I bought the groceries for a total of $[X]. But when I received the bill, it was a total of $[X]. I have attached the required documents along with the bill for correction. Please investigate the matter and make adjustments so that I can make the payment immediately.
Sincerely,
[Sender’s Name]
[Sender’s Title] – Optional
[Enclosures: number] – Optional –
cc: [Name of copy recipient] – Optional
File: Word (.docx) 2007+ and iPad Size 21 Kb | Download
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