Store Closing Letter to Customers | Word & Excel Templates

As soon as you choose to close your shop or business, the first thing you need to keep in mind is informing your customers that you will be closing your store. The best and yet the easiest method would be to send them a formal letter based on all the important details that you should be giving away to the receiver.

It is important enough to even let the customers get a reminder about their outstanding balance. Even if you have been considering closing the business and moving it to some other third-party organizations, it would be a professional way to close a business or shop through a letter-closing scenario.

Highlight your Main Reason

Your simple and clear business letter should be based on the specific reasons related to the business closing. This will let the customers get an idea of what exactly has happened with your business and what the main reason is for closing it down.

But sometimes letting them know about the reason for the business or shop closing is not essential because this is your matter. If your company has been working as a franchise, and the owner is planning to start their own business in the same line, then it is recommended that you mention it because the owners should keep it in the regular clientele.

This letter can also be the best opportunity for all business owners to thank their customers and give them a warm goodbye. You can even thank them if they have helped you to give your business a prominent range of popularity and high status in marketplaces.

It is sometimes impossible to send all the letters to all the customers individually! But if your business has been still finishing the orders or making their payments, you can deliver a thank you letter to them.

Main elements of Store Closing Letter

A few of the essential elements that are included in the store closing letter are as mentioned below:

Giving your business relationship a professional ending
Thanking your customer for the best customer support
Letting the customers know about the actual closing date

Sample of Store Closing Letter for Customers

Owner’s Name
Owner’s Address
City, State, Zip Code

Date

Customer’s Name
Customer’s Address
City, State, Zip Code

Dear Customer’s Name,

This letter is to inform you that our company/store will not be working after (date). We are setting up a final sale for all customers, for which discounted-rated services will be provided. We want to thank all our customers who have helped us give our brand or shop a prominent name and status in the market. As soon as we launch any of our other branches, we will share it with you. Stay tuned with us for more updates!

Sincerely,

Owner or Manager’s signature

Name Printed

Title

File: Word (.docx) 2007+ and iPad Size 17 Kb | Download